Imagine going to work everyday and facing a colleague who does not respect you or having to work with someone who was constantly undermining you decisions.Would it make getting up in the morning and heading off to work a motivating experience?
Creating an environment in which people can use conflict constructively is a key part of successfully engaging stockholder in a project. We must watch for instances when conflict moves beyond normal, healthy debate and become destructive and harmful to the relationship and the team.
Speed B. Leas offer a framewod that helps us judge the seriousness of a conflict and better understand teh escalation path from Level 1 (Problem to Solve) to Level 5(World Ward).
Understanding Lea's framework on the stages of conflict can help us look at a situation more objectively, moving past our own judgement to see what is really happening. Identifying the conflict stage can also help us determine what actions we should take or what tools or techniques may work in the given situation.
Therefore, when a team is in a state of conflict, we should first take some time to observe the conflict and make sure we are seeing both sides of the dispute. not just jumping in with a knee-jerk reaction.
We need to allow time for proper observation, conversation, and intuition about the the issues before taking action. This means at-first we simply listen to the complaints, without immediately trying to solve them. we feel the energy of the group, and assess the conflict levels. We look for glances, eye rolling, and words that halt conversations to ascertain if the conflict is out in the open , or if it is playing in the out in subsurface snippets.
One way to assess the level of conflict is to focus on the language the team uses and then compare the conversation against the 1 to 5 conflict scale. let's look at the language used at the level in more details.
Conflict is an inevitable part of project work.
Whenever people come together to solve problems, there will be differences of opinion and competing interests. Some degree of conflict is healthy , to ensure that ideas are sufficiently tested before adopted. However , we need to make sure the conflict does not escalate beyond healthy skepticism and friendly teasing, or will end up with a negative and repressive team environment.Creating an environment in which people can use conflict constructively is a key part of successfully engaging stockholder in a project. We must watch for instances when conflict moves beyond normal, healthy debate and become destructive and harmful to the relationship and the team.
Speed B. Leas offer a framewod that helps us judge the seriousness of a conflict and better understand teh escalation path from Level 1 (Problem to Solve) to Level 5(World Ward).
Understanding Lea's framework on the stages of conflict can help us look at a situation more objectively, moving past our own judgement to see what is really happening. Identifying the conflict stage can also help us determine what actions we should take or what tools or techniques may work in the given situation.
Therefore, when a team is in a state of conflict, we should first take some time to observe the conflict and make sure we are seeing both sides of the dispute. not just jumping in with a knee-jerk reaction.
We need to allow time for proper observation, conversation, and intuition about the the issues before taking action. This means at-first we simply listen to the complaints, without immediately trying to solve them. we feel the energy of the group, and assess the conflict levels. We look for glances, eye rolling, and words that halt conversations to ascertain if the conflict is out in the open , or if it is playing in the out in subsurface snippets.
One way to assess the level of conflict is to focus on the language the team uses and then compare the conversation against the 1 to 5 conflict scale. let's look at the language used at the level in more details.
